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Injury whilst staying at a hotel

If you or a member of your family has been injured in an accident in a hotel abroad you may be able to bring a personal injury compensation claim. Our travel litigation lawyers have extensive experience in representing individuals and groups of holiday makers who have been injured abroad using UK laws including the Package Travel Regulations which allow holiday makers to bring a claim against their tour operator in the UK, even if they have been injured abroad. 

The team can help you or a loved one to investigate a claim and claim compensation. Please contact us on 020 8038 9210 or 0161 393 3551 for free, no obligation advice. Or email us

In the event of an injury overseas

See our tips from legal holiday experts on what you should do if you or a loved one are injured whilst travelling

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Health and safety standards abroad may not match what one would expect in the UK. Despite that, tour operators are obliged to carry out risk assessments on hotels which they advertise to make sure that the hotel facilities comply with the local standards, and that guests will be safe whilst on holiday.

Increasingly, people nowadays chose to arrange their own holidays rather than to purchase a package tour through a tour operator. These types of holidays are unlikely to be covered by the Package Tour Regulations.

A claim may need to be brought against the hotel or its insurers abroad. Such claims can often involve complex issues and it is important that a specialist holiday claims lawyer, with experience of dealing with the laws in a different country, is used.

Time limits for bringing such claims are often shorter than the time limit in the UK and it is important therefore to seek advice sooner rather than later. 

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Suffering an illness at a hotel

If you and your family have booked a holiday with a UK travel company and contract an illness in a hotel you may be able to bring a compensation claim.

Contracting an illness in a hotel whilst on holiday may be the result of low standards of cleanliness and poor hygiene standards at the hotel where you are staying. When you are on holiday your expect your surroundings to be safe and comfortable but if you contract food poisoning or other types of illness this can be far from the case.

For many people a bout of food poisoning will not have any long-term health effects, but, for some, serious health problems can arise following food poisoning. Young children, pregnant women, the elderly and immune-compromised are particularly vulnerable to food poisoning.

Our travel illness team has extensive experience in bringing successful food poisoning claims.

Leigh Day partner, Clare Campbell, has successfully representing thousands of holidaymakers who sustained food poisoning at various resorts in Turkey, Egypt, Dominican Republic, Bulgaria and Tunisia.