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Errol Graham

Family of Errol Graham issues legal claim against the DWP

The family of Errol Graham, who died after his benefits were stopped, have issued their legal claim against the government, challenging the DWP's policy for terminating benefits.

Posted on 01 May 2020

The claim has now been issued in the High Court by law firm Leigh Day who represent Alison Turner, the partner of Mr Graham’s son. They now await a decision from the court on permission for the judicial review to proceed.
Errol died on 20 June 2018, aged 57. He was found in his flat having starved to death, weighing only four and a half stone. His Employment Support Allowance was stopped by the DWP on 10 October 2017 after he failed to attend a fitness to work assessment and as a result his Housing Benefit was also stopped. The DWP tried to contact Errol by phone and then visited his address but he did not respond. As a result the DWP, in accordance with their policy, terminated his benefits without considering whether his mental health could have been the reason for his lack of response and whether termination of his benefits would put him at risk. Despite his long history of severe mental health issues, no information was ever obtained about his physical or mental health and no effort was made to speak to his GP or family members.
In her witness statement given as part of the legal case Alison describes going to Errol’s flat after he died and the indications of his severe mental health problems, including finding teeth that he had pulled out with pliers. There was no food in his flat and he had no credit on his gas or electric meters. A letter was found in his flat that had been addressed but never sent to the DWP that describes his struggles with his mental health and the very low way he was feeling. It pleads with the DWP to “please judge me fairly”.
In her legal case Alison argues that the DWP’s policy on terminating benefits is unlawful for a number of reasons including that it may breach articles 2 and/or 3 of the European Convention on Human Rights which relate to causing serious suffering or death. It is also alleged to be unlawful as it fails to have regard to a claimant’s disability, thereby breaching the Equality Act, and it is inherently unfair as it allows benefits to be terminated with no prior notice to the claimant.  
In addition, Alison argues that the DWP is in breach of its duty under the Human Rights Act and common law to independently and effectively investigate Errol’s death. At Errol’s inquest in June 2019 the DWP stated that it was undertaking a ‘safeguarding review’ which would report in Autumn 2019 and result in updated guidance but none of that has happened.  In February 2020 the National Audit Office revealed that there have been a large number of benefit-related suicides. As a result the DWP states that it has conducted internal reviews into those cases and a Serious Case Panel has been established to learn lessons from those systemic concerns, including Errol’s case. However, it is not clear from the information that has been provided by the DWP about the internal reviews and Serious Case Panel how they will feed into improvements to make sure future deaths of vulnerable benefits claimants are prevented. As part of the legal case it is argued that Errol’s family had a legitimate expectation that the safeguarding review would take place, which it did not,  that his family should have been involved in the Serious Case Panel and that it should be open to public scrutiny.
Alison said:

“The harrowing things I saw when I visited Errol’s flat following his death will always be with me. It was clear he was in extreme mental distress and anguish. It is impossible to see how a policy could be lawful which allows benefits to be withdrawn for people in these circumstances, with no consideration or investigation of their mental health, and the risks that termination would pose.” 

Tessa Gregory, solicitor at law firm Leigh Day, added: 

“Our client is being forced to pursue legal action because the DWP has so far refused to make any real changes to the safeguarding policies which allowed her loved one, Errol, to fall through the safety net with such devastating consequences. Like so many other families affected by benefit related deaths the conduct of the DWP following Errol’s death has had a profound impact on our client and her family.  She has been appalled by the lack of engagement and transparency and hopes this case will make the Government realise that it can no longer ignore bereaved families and it must urgently address their concerns to ensure that the vulnerable are protected.”

Mental Health charity Mind provided a witness statement in support of the case. 

Ayaz Manji, Senior Policy and Campaigns officer at Mind, says:
“We regularly hear from people with mental health problems who need support from benefits that the system often works against them, making them more unwell and even suicidal. The devastating death of Errol Graham has once again shown why the system has to change now. We can’t afford to wait for more people to die or come to harm before taking action.
“The benefits system should be there to protect us when we need it, but right now too many people are in danger of falling through the net and coming to harm as a result. The Department for Work and Pensions (DWP) must stop cutting off people’s support when they’re too unwell to leave the house, or respond to visits and letters. If the DWP can’t get hold of someone, the onus should be on them to proactively get in touch with local services and emergency contacts, to build a full picture and work to getting the individual the support they need.

“During this uncertain time, it’s crucial people can access benefits easily if they need them. It’s appalling that a lack of basic protections means that people still face the possibility of going without money because they are too unwell to engage with the process. The Government must put this right and take responsibility for making sure that those of us with mental health problems are kept safe, and treated with dignity and respect.”