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easyJet Data Breach 2020

Find out more about the easyJet data breach and how you can join the claim.

If you are one of nine million easyJet customers who have been affected by the recent data breach, you could be entitled to compensation.

Leigh Day's data protection experts are currently investigating claims against easyJet on behalf of hundreds of affected customers.

Making an easyJet data breach claim

We are already instructed by hundreds of affected customers. We are acting for affected clients on a so called “no win no fee” basis, which will ensure that they receive at least 70% of any compensation they are awarded if the claim is successful. Clients will not be required to make any up-front payment or similar.

If you have been notified by easyJet that your personal information was accessed as a result of the data breach and wish us to investigate bringing a claim against easyJet on your behalf, you can start the process today. 

Similarly, if you have any problems completing the sign-up process or would prefer to be taken through the sign-up process by telephone, please email us and a member of our legal team will contact you to arrange a convenient time to speak with you.

Why choose Leigh Day?

Our human rights department has more than 20 years’ experience working across the field of data protection and privacy.

With the constant updates to how individuals and businesses use personal information and data, we keep on top of changes to information and data protection law to best advise our clients. We have brought successful compensation claims in cases where others wrongly accessed clients’ personal, medical and financial information.

“Sean Humber is a leading expert on data protection and access to information matters.” – Chambers and Partners 2020

Partner Sean Humber has a vast level of experience in privacy, data breach and information law. He has achieved settlements across cases when confidential information was disclosed deliberately and accidentally without a person’s consent or knowledge. Claims against a range of companies, the police, local authorities and the NHS.

Gene Matthews, a partner in the Human Rights department, has almost 20 years of experience bringing group claims (multiple party actions) on behalf clients against multi-national companies and actions against the Government.

Join the easyJet claim

easyJet data breach FAQs

What is the claim about?

In one of the UK’s largest ever data breaches, the personal details of over nine million easyJet customers were hacked as a result of a cyber-attack. In over 2,000 of these cases, affected customers’ credit card details were also accessed.

Over nine million people may now be at a greater risk of cyber-fraud, especially unsolicited communications, and emails or attachments from questionable sources.

It seems easyJet failed to take the necessary security measures to keep your personal information safe. easyJet confirmed that they contacted all customers affected by the data breach April and May 2020 and that if somebody has not been contacted then they were not affected by the incident.

If you were notified, you may be able to claim compensation even if you have not lost any money as a result of the data breach, simply for the loss of control over your personal information as well as any inconvenience and distress caused.

Who can claim?

If you were notified by easyJet that you were affected by the data breach, you may be able to claim compensation even if you have not lost any money as a result, simply for the loss of control over your personal information as well as any inconvenience and distress caused.

You can start the process today by completing our form and signing up as a client.

How much is the claim worth?

How much compensation you can claim may depend on the specific factors of your case, such as:

  • The personal information accessed, including whether this included your credit card details;
  • How many people had unauthorised access to your personal information and for how long;
  • Emotional distress caused by the breach;
  • Any financial losses experienced

Our current view is that the value of affected customers’ compensation claims is likely to vary from hundreds of pounds to over a thousand pounds in the more serious cases.

You can start the process today by completing our form and signing up as a client.

How long will the claim take?

It is too early to be able to give a fixed timescale and we understand it can be frustrating, however be assured that we are looking into the claims and will keep you updated. It does depend on how easyJet respond. We will be keeping our clients updated via email but please do reach out if at any point you need assistance by emailing easyjetdatabreach@leighday.co.uk.

How do I know I’ve been affected?

easyJet confirmed that they contacted all customers affected by the data breach in April and May 2020 and that if somebody has not been contacted then they were not affected by the incident. If you have been notified by easyJet that your personal information was accessed as a result of the data breach and wish us to investigate bringing a claim against easyJet on your behalf, you can start the process today by completing the form and signing up as a client.

What are your fees?

We are acting for affected clients on a so called “no win no fee” basis, which will ensure that they receive at least 70% of any compensation they are awarded if the claim is successful. Clients will not be required to make any up-front payment or similar.

I’ve filled in a form and not heard back, what’s happening?

We are responding to form completions within 24 – 36 hours (other than at weekends – which are being dealt with on Monday mornings). If you are still yet to receive a response, please email easyjetdatabreach@leighday.co.uk to check that the details we hold for you are correct.

Has anyone got money back from this yet?

The claim is still at an early stage, however, be assured that we will be keeping our clients updated via email. We are currently instructed by over 1500 affected easyJet customers. Please do reach out if at any point you need assistance by emailing easyjetdatabreach@leighday.co.uk.