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Health Service Ombudsman severely critical of elderly care

Mid staff solicitors welcome latest findings about care of elderly patients by NHS

Photo: istock

15 February 2011

Leigh Day & Co welcomes the comments of Ann Abraham, the health service ombudsman, following a recent report into the appalling standards of care some elderly patients receive whilst in NHS patients.

A watchdog has found that patients were being left in harrowing conditions as the NHS fails to provide even basic standards of care.  Ann Abraham criticised NHS staff as many elderly patients were left to die in unnecessary pain, indignity and distress.

Frances Swaine, partner, and Emma Jones, solicitor in the Human Rights Department are only too aware of the conditions in which elderly patients can be left in NHS hospitals having acted for over 100 individuals in relation to the treatment and care they, or their loved ones received whilst patients at Mid Staffordshire NHS Foundation Trust.

Ann Abraham has demanded an urgent change in the health service's attitude to elderly patients as to date there has been no sign of progress.

Emma Jones hopes that with her call for change we may begin to see an improvement in the care and treatment provided to elderly patients.  She said until those in the health system really believe that elderly patients deserve the same standards of care and treatment as everyone else things will not improve.  When investigating the Stafford cases only too often relatives would inform us that it was the attitude of staff rather than a lack of staffing that led to their relatives being left in appalling conditions, stripped of their dignity; and often left sitting in soiled bedding.  Some of the stores were absolutely shocking.

If you, or an elderly relative believe that you may have received unacceptable care whilst in hospital and would like to discuss the possibility of making a claim, or if you require further information, please do not hesitate to contact Emma Jones on 020 7650 1374.

Information was correct at time of publishing. See terms and conditions for further details.


Information was correct at time of publishing. See terms and conditions for further details.

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