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Transport Discrimination Claims

The Equality and Human Rights Commission has recently announced a project to provide funding and legal support to help disabled people and older people who have experienced discrimination while using, or attempting to use public transport. 

The Equality and Human Rights Commission has asked to hear from lawyers or advisers working on behalf of those who believe they have been discriminated against on grounds of disability or age when taking public transport. If you have been discriminated against on these grounds, in the last six months, we would like to hear from you. 

We have a track record of representing individuals in discrimination claims and are looking to represent older and disabled people who have suffered discrimination at the hands of transport providers. The discriminatory act must have happened in the last six months.

Examples of Transport Discrimination

Some examples of the types of discrimination that we might be able to assist you in challenging are:
  • Failure to provide ramp access to a train or bus
  • Failure to communicate in an accessible manner
  • Failure to provide appropriate access to a train or bus station
  • Refusal to provide assistance with luggage
  • Not having space for a wheelchair
If you believe you have been discriminated against on the grounds of disability or age when taking public transport, you can complete and submit our questionnaire with your details. 

Once we have received your completed questionnaire, we will review the details that you have provided and make a decision as to whether we are able to make an application to the Equality and Human Rights Commission on your behalf. 

This application is for the funding to allow Leigh Day to represent you in your legal claim. 

In order to make an application for funding we would share the information that you have provided in the completed questionnaire with the Equality and Human Rights Commission to allow them to make a decision about funding. The Equality and Human Rights Commission privacy policy can be read on their website.

Leigh Day will handle your data in a secure and considerate manner. You can review our privacy policy on our website.

Transport Discrimination Case Studies

We have 15 years’ experience of representing disabled people who are unable to access public transport of face barriers because of a transport providers failure to make reasonable adjustments.
  • Leigh Day partner Chris Benson brought the first Disability Discrimination Claim in relation to accessible transport and the first case to reach the court of appeal in 2004.  Chris Acted for Mr Roads in Roads v Central Trains Ltd - Court of Appeal (Civil Division), 05 November 2004 [2004] EWCA Civ 1541. The court in that case concluded that:
    • the policy of the legislation is not a minimalist policy of simply ensuring that some access is available to the disabled. It is, so far as reasonably practicable, to approximate the access enjoyed by disabled persons to that enjoyed by the rest of the public
  • We acted for a visually impaired train passenger who brought a claim against a train operating company because of a failure by the company to install tactile paving along the edges of a station platform, which resulted in our client falling onto the tracks.

Please note that we will not be in a position to advise you as our client unless the Equality and Human Rights Commission agrees to fund your case.

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