Leigh Day is seeking to hire an experienced dynamic & energetic IT Service Desk Analyst
This is the ideal role for a highly organised and motivated professional, looking to secure a career within a high profile law firm with an unrivalled reputation for taking on many ground breaking cases, against powerful commercial organisations, national government authorities and bodies. Our work and cases we represent are regularly featured / covered on leading news channels. Over the years we have won numerous awards, accolades and have consistently ranked annually in the top tiers of both Chambers and Legal 500 client guides. To learn more about Leigh Day visit http://www.leighday.co.uk/About-us
The service desk is a close-knit team of 3. It plays a vital role in providing support of crucial systems and applications, to the Firm’s 370 (and growing!) staff members across all levels (junior assistants to Partners). You will also be involved in project work and take ownership of key systems and tasks.
The successful candidate must have previous demonstrable experience of working in an IT Service Desk role and of using service desk software to log and report on calls. S/he will have proven experience of supporting end users over the phone and email and familiarity with the following associated technologies or platforms: