FREENOW drivers' claim

FREENOW private hire drivers have worked under contracts which state that they are self-employed. Self-employed contractors are not entitled to any workers’ rights.

We are arguing that due to the way in which FREENOW private hire drivers work in practice, they are workers rather than self-employed contractors.

Workers have the right to receive benefits including paid holiday and to be paid at least the National Minimum Wage. We are bringing claims on behalf of FREENOW private hire drivers to ensure they can access these benefits and protections.

We previously represented thousands of drivers in a similar worker status claim against Uber. In 2021, the Supreme Court ruled that Uber drivers were workers and were therefore entitled to receive holiday pay and the National Minimum Wage.

Given the similarities in how Uber and FREENOW private hire drivers work, we believe there is a strong case that FREENOW private hire drivers should also be classified as workers and receive back pay for unpaid holiday pay and underpayment of the National Minimum Wage for the entire period that you have worked for FREENOW.

We understand that you may have some questions about the process.

To make the whole process easier, we have set up a dedicated area for FREENOW drivers to find out more information about the claim and to sign-up. We’ve also created some helpful resources to help you understand the FREENOW drivers’ claim:

• You can check out our FAQs page for answers to the most common questions about the claim; a great place to get answers quickly.
• We do not act for big corporations; we act for individuals. Want to know who we are? Read our About Us page.

If you can’t find what you want on the website, a member of our team will be happy to talk you through the process. Email freenow@leighday.co.uk or call 02037277208.

Anyone who has driven a private hire vehicle for FREENOW in England within the last 10 weeks may be eligible to join the claim.

To start your claim, you simply need to:

• Provide basic personal and eligibility details; and
• Agree to the terms and conditions.

You can do so via our secure online form, or you can speak to one of our friendly team members by phone.

How much will it cost to sign-up?

The claim is ‘no win, no fee’ meaning that you pay nothing upfront or if your claim is unsuccessful, as long as you abide by the terms and conditions.

If you succeed in your claim, our fee will be a percentage of your compensation (25% plus VAT).

After we have assessed your eligibility and you have agreed to our ‘no win no fee’ agreement, you will be part of the claim; it is that simple!

Once you have signed up to the claim and agreed our terms, that’s when we (Leigh Day) get to work.

1. You will receive a confirmation email from us letting you know that you have successfully signed up to the claim.
2. We will notify ACAS of your intention to start proceedings and then submit your claim to the Employment Tribunal.
3. Once your claim has been submitted to ACAS, you will receive periodical updates from Leigh Day, so that you are kept informed every step of the way. Our communications will include:

• requests for further information to support your claim;
• regular claim updates; and
• news on any major developments affecting your claims.

Important to note: An employment claim has several stages to work through so it can take a long time, years in many cases, to conclude. Where possible, we will be claiming for losses incurred during the entire time that you have driven for FREENOW. The amount of compensation owed to you will therefore continue to increase as the claim progresses, as long as you are still a driver for FREENOW.

If your claim is successful, you will receive a sum of compensation. Find out more about this in our FAQs section. From that, you’ll need to pay the agreed fee of 25% plus VAT for the services we have provided.

If your claim is not successful, you will not need to pay anything under our ‘no win no fee’ agreement, provided you keep to the terms of the agreement

Employment law specialists

Leigh Day is a leading employment and discrimination law firm. We have secured worker's rights for Uber drivers, compensation for Deliveroo riders and are currently acting for Addison Lee drivers, Bolt drivers, Ola drivers, Stuart couriers and BCA drivers.

We do not act for big corporations; we act for individuals. Our aim is to ensure that FREENOW private hire drivers receive the workers’ rights they deserve. That is why we are encouraging all FREENOW private hire drivers to join the claim and help fight for basic worker protections and benefits – such as receiving holiday pay and the National Minimum Wage.