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Client Care Assistant

Clinical Negligence department

Reference: PARA/NCEMN/HS/JUN24

Location: Manchester

Role type: Permanent, full-time

Salary: Competitive, plus benefits

Deadline: 8 August 2024, 23:59:59

Client Care Assistant– New Client Enquiries – Medical Negligence
Permanent, full time
Salary – Competitive + benefits

About Leigh Day
We are a top 100 law firm committed to claimant-only cases, ensuring that individuals have the same access to justice as the UK Government and large corporations. We’re not afraid to take on difficult and challenging cases involving medical negligence, serious personal injuries, discrimination in the workplace, defective products and human rights abuses in this country and overseas.

About the team
The New Client Enquiries team sits within the Medical Negligence department and is responsible for triaging new enquiries from potential claimants.

 About the role
An exciting opportunity to join our Medical Negligence Triage Team within the Medical Negligence Department. This is a busy and varied role dealing with all aspects of the new enquires process and working closely with Fee Earners to achieve the best outcomes for clients from their first contact with Leigh Day. 

You should have strong organisational skills along with the ability to prioritise your workload and the ability to work within a team environment with a strong commitment to client care.

Previous experience is not necessary as full training will be given. However experience of working a medically orientated or law environment would be beneficial. More important is an ability to work in a compassionate and professional manner.       

Application Process
Please return the following documents to jobs@leighday.co.uk by 8th August 2024:
• A covering letter stating why you are interested in this role, your salary expectations and applicable notice period.
• A copy of your up-to-date CV.
• The completed application form.

Interviews will be held on a rolling basis, so please submit your application as soon as possible in order to be considered.

Commitment to Equality, Diversity and Inclusion
Leigh Day is committed to the principles of equality, diversity and inclusion. We value the diversity of our colleagues, our clients and the third parties with whom we work. We seek to create an environment where everyone feels included and valued for their unique characteristics, skills and abilities and supported in their needs and responsibilities.

We welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.

Employee benefits
• Hybrid working (typically 2 days from home for a full-time worker)
• 29 days annual leave (excluding public holidays)
• Enhanced pension contributions
• Life assurance 4 x salary
• Healthcare cash plan
• Subsidised gym/ sports team membership up to 50% off
• Cycle to work scheme
• BUPA Private Health Insurance
• Enhanced maternity & paternity pay
• Free breakfasts & lunch every day.